FAQs

You have questions. We have answers.

 

Q: When I am on an assignment for one of Remedy’s customers, who is my employer?
A: Regardless of which of Remedy’s customers you work for, Remedy is always your employer. Your Remedy Supervisor is your contact for all work assignments or employment issues.

 

Q: How long does an assignment last?
A: Assignments may range in length from one day to six months or longer. Some are simply Direct Placements, where you will become a staff employee of the client right away.

 

Q: What should I do if my job duties are different than those that were described to me?
A: Please notify your Remedy Supervisor immediately, especially if safety is a concern.

 

Q: What should I do if my assignment has ended?
A: Be sure to let your Remedy Supervisor know when your work assignment ends so we can consider you for a new assignment.

 

Q: What is the policy if I’m unable to report to work or will be in late?
A: If for any reason you must be late or absent from your assignment, notify Remedy as soon as possible. This permits Remedy to meet our customer’s needs by sending a replacement.

 

Q: When should I submit my timecard?
A: All timecards must be turned in by 9:00 A.M. Monday morning in order to be paid on Friday of the same week.

 

Q: When can I expect to be paid?
A: Payday is Friday of the week you submit your properly filled-in timecard (if Friday is a holiday, then payday will be the preceding Thursday).

 

Q: What should I do if I am injured while on assignment?
A: If an accident occurs and you are injured while on the job, call your Remedy Supervisor or safety coordinator immediately! You are employed by Remedy and covered by Remedy’s Workers’ Compensation Insurance. We must be notified immediately so that we can make sure you are given care and attention at the proper medical facility.

 

Q: Am I eligible for benefits through Remedy?
A: Remedy will assign you a Benefit Type. You will be provided with a benefit summary sheet at the end of your initial interview that describes the benefits appropriate for your classification.

 

Q: What is Remedy’s Referral Bonus Program?
A: Remedy offices may offer a referral bonus for each qualified employee referred to Remedy. Contact your Remedy Supervisor for more information about effective dates and conditions.

 

Q: What is Remedy’s Safety Bonus Program?
A: Remedy has an ongoing safety incentive program. We offer rewards to those temporary employees who take their personal safety seriously. Please contact your Remedy Supervisor to find out more about this exciting and rewarding program! Programs vary according to branch location and client company.